Information We Collect

Personal Information You Provide

When you sign up for our budget contingency planning courses, we collect basic information you give us directly. This includes your name, email address, phone number, and payment details. If you're enrolling for a program starting in late 2025, we'll also ask about your educational background and professional experience to better tailor our teaching approach.

We also gather information when you communicate with us through our contact form or email. Questions you ask, feedback you share, and even casual comments help us improve. We save these conversations but only our education team can access them.

Automatically Collected Data

Our website collects technical information automatically. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to understand which course materials get the most attention and where students tend to struggle.

• Device identifiers and operating system details
• Time spent on different sections of our learning platform
• Pages visited before and after our site
• Course completion rates and quiz performance
• Download history for educational materials

How We Use Your Information

Your data serves specific purposes, and we don't use it beyond what makes sense for an education platform. Here's what we actually do with it:

Course Delivery and Administration: We use your contact information to send course updates, schedule changes, and important announcements about programs starting in autumn 2025. Your learning data helps us track your progress and provide personalized recommendations for budget contingency topics that might interest you.

Platform Improvement: Analyzing how students interact with our materials helps us identify confusing sections or outdated content. When we notice many students rewatching the same video segment, that tells us something needs clarification.

Communication and Support: We'll email you about your enrollment status, upcoming courses, and occasionally share helpful resources related to financial planning. You can opt out of the educational content emails anytime, but we'll still need to send essential account information.

• Processing enrollment applications and payment transactions
• Providing access to course materials and online learning tools
• Responding to your questions and technical support requests
• Improving our curriculum based on student feedback and performance
• Maintaining accurate records as required by Thai educational regulations

Data Storage and Security

We store your information on secure servers located in Thailand, with encrypted backups maintained according to local data protection standards. All sensitive data gets encrypted both in transit and at rest. Payment information goes through certified payment processors—we never store complete credit card numbers on our systems.

Our security measures include regular vulnerability assessments, restricted employee access to personal data, and multi-factor authentication for all administrative accounts. Only team members who absolutely need access to perform their jobs can view student information.

After these retention periods expire, we permanently delete your data unless legal obligations require longer storage. You can request earlier deletion in most cases—see the "Your Rights" section below.

Sharing Your Information

We don't sell your data to anyone. Period. But we do share limited information with specific partners who help us operate our education platform:

Service Providers: Payment processors handle transactions, email service providers deliver course announcements, and cloud hosting services store our learning materials. These companies can only use your data to provide their specific service to us—they're contractually forbidden from using it for anything else.

Legal Requirements: If Thai authorities request student records as part of a legitimate legal process, we'll comply with valid court orders. We'll notify you about such requests unless legally prohibited from doing so.

Business Transfers: Should dev-flash ever merge with another education provider or get acquired, your data would transfer to the new entity. You'd receive advance notice and the chance to delete your account before any transfer occurs.

Your Privacy Rights

Under Thai personal data protection laws, you have several rights regarding your information. Here's what you can do and how to do it:

To exercise any of these rights, email us at contact@dev-flash.com with "Privacy Request" in the subject line. We'll verify your identity and respond within 30 days. There's no fee for reasonable requests, though we might charge for excessive or repetitive demands.

Cookies and Tracking

We use cookies to remember your login status and course progress. Without these, you'd need to log in every time you switch pages, which would be incredibly frustrating. Our cookies don't track you across other websites or build advertising profiles.

You can disable cookies through your browser settings, but this will break most of the learning platform's functionality. We don't use advertising cookies, social media pixels, or third-party analytics services that follow you around the internet.

• Essential Cookies: Required for login, course navigation, and platform security (cannot be disabled)
• Functional Cookies: Remember your preferences like language settings and video playback speed
• Analytics Cookies: Help us understand which courses are most popular and where students need extra support

International Data Transfers

While our primary servers are in Thailand, some of our service providers operate from other countries. When we transfer data internationally, we ensure adequate protection through contractual agreements that meet Thai data protection standards.

If you're accessing our platform from outside Thailand, your data will be transferred to and processed in Thailand where our main operations are based. By using our services, you consent to this transfer.

Children's Privacy

Our courses are designed for adult learners and professionals. We don't knowingly collect information from anyone under 18. If we discover we've accidentally gathered data from a minor, we'll delete it immediately. Parents or guardians who believe their child has provided information to us should contact us right away.

Changes to This Policy

We update this privacy policy occasionally to reflect new features, legal requirements, or changes in how we operate. When we make significant changes, we'll email all active students and post a notice on our homepage for at least 30 days.

The "Last Updated" date at the top shows when we most recently revised this document. We recommend checking back periodically, especially if you're enrolled in one of our longer programs extending into 2026.

Questions and Complaints

If something in this policy confuses you or you have concerns about how we handle your information, we want to hear about it. Most issues can be resolved quickly through direct conversation with our team.

You also have the right to lodge a complaint with Thailand's Personal Data Protection Committee if you believe we've mishandled your data. However, we'd appreciate the chance to address your concerns directly first.